1. Information We Collect
We collect only the information necessary to operate and improve our Services.a. Account InformationWhen you create an account or log in to the GroundedAI app, we collect:
- Name (if provided)
- Email address
- User account identifiers
- Authentication-related information
This information is required to create, manage, and secure your account.b. App Usage & DiagnosticsWhen you use the GroundedAI iOS app, we may collect:
- Crash logs
- Performance and diagnostic data
- App interaction and usage statistics
This information helps us identify bugs, improve stability, and enhance performance. Diagnostic data is not used for advertising or profiling.c. Analytics DataWe collect usage data to understand how our Services are used and to improve functionality and user experience.
- Website analytics may be collected using cookies or similar technologies (e.g., Google Analytics).
- App analytics may be collected using platform-provided or third-party analytics tools.
Analytics data is aggregated and used solely for product improvement.d. Data Uploaded by UsersIf you use our Services to upload content (such as point cloud data, imagery, annotations, or related files), we collect and store that data solely to provide the requested functionality.We do not intentionally collect sensitive personal information unless it is voluntarily included by you in uploaded content.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Authenticate users and provide access to the Services
- Operate, maintain, and improve the GroundedAI app and platform
- Diagnose technical issues and improve reliability
- Respond to user inquiries and provide support
- Send service-related communications and product updates (you may opt out of marketing emails)
We do not sell your personal information and do not use it for targeted advertising.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Analyze traffic and usage patterns
- Improve website performance
You can control or disable cookies through your browser settings.You may also opt out of Google Analytics using the Google Analytics Opt-Out Browser Add-on.
4. Data Sharing and Third-Party Services
We may share information with trusted third-party service providers who help us operate our Services, such as:
- Cloud hosting providers
- Analytics and crash reporting services
- Email and communication platforms
These providers are authorized to use your information only as necessary to provide services to us and are subject to confidentiality and data protection obligations.
5. Data Storage and International Transfers
We may share information with trusted third-party service providers who help us operate our Services, such as:
- Cloud hosting providers
- Analytics and crash reporting services
- Email and communication platforms
These providers are authorized to use your information only as necessary to provide services to us and are subject to confidentiality and data protection obligations.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide the Services
- Fulfill the purposes described in this Privacy Policy
- Comply with legal and regulatory requirements
You may request deletion of your account and associated personal data at any time.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or correct your personal information
- Withdraw consent for certain data uses
- Request deletion of your personal data
- Opt out of non-essential communications
To exercise your rights, contact us at hello@groundedai.com.
8. Security
We use industry-standard technical and organizational safeguards to protect your information. While no system can guarantee absolute security, we take reasonable measures to protect your data against unauthorized access, loss, or misuse.
9. Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact: GroundedAI Inc.
Email: hello@groundedai.com
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