1. Information We Collect
We collect the following types of information:
- Contact Information: such as your name and email when you subscribe to newsletters or request updates.
- Usage Data: anonymized behavior through cookies (Google Analytics only).
- Data Uploads from Devices: if you use our iOS app or web tools, you may upload files (e.g., point cloud data, imagery, or annotations). These are stored securely and only used to provide the requested services.
We do not collect sensitive personal identifiers unless voluntarily included in uploaded files.
2. How We Use Your Information
We only use your information to:
- Send newsletters and product updates.
- Respond to demo requests or user inquiries.
- Analyze web traffic and performance via Google Analytics.
We never sell or profile your data.
3. Cookies
GroundedAI uses Google Analytics, which sets cookies to collect anonymous usage data. You can opt out anytime via the Google Analytics Opt-Out Tool.
4. Data Sharing and Transfers
We only share data with trusted service providers (e.g., email platforms, analytics tools) to help us operate our website and services. Data may be stored or processed outside Canada, but we ensure adequate safeguards are in place.
5. Your Rights
Depending on your location, you may:
- Access or correct your data.
- Withdraw consent (e.g., unsubscribe from emails).
- Request deletion of your information.
Contact us at hello@groundedai.ca to make a request.
6. Data Retention
We retain personal data only as long as necessary for its intended use or as required by law.
7. Security
We use industry-standard safeguards to protect your data. While no online platform is entirely secure, we strive to protect your information at all times.
8. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
For questions or privacy-related concerns, reach out to:
GroundedAI Privacy Officer
Email: hello@groundedai.ca
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